Accessibility statement for Lichfield District Council job application system.

This applies to web pages within hhttps://lichfielddc.wm-jobs.co.uk/members/index.php

This website is run by Lichfield District Council using external software produced by Tribepad. This statement applies to all candidate processes used to register and apply for a job.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Change colours, contrast levels, and fonts using browser or device settings.
• Zoom in up to 300% without the text spilling off the screen.
• navigate most of the website using a keyboard or speech recognition software.
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you find any issues not listed on this page or think we’re not meeting accessibility requirements, please contact:

• Email digital@lichfielddc.gov.uk

• Call 01543 308000

Help with your application

If you need any information on this website in an alternative format or further assistance with an application, please contact our recruitment team at:

• Email digital@lichfielddc.gov.uk

• Call 01543 308000

What we’re doing to improve accessibility

All candidate processes are tested internally on an annual basis, using accessibility tools and assistive technology to help meet standards. Tribepad also tests with real users and requests feedback about the experience of job applicants to improve the user experience.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Lichfield District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

How accessible this website is

We know some parts of this website are not currently fully accessible or could be easier to use:

• Some older PDF documents are not fully accessible to screen reader software due to missing titles.
• Some links are not clearly identifiable as tabbed content.
• Magic links login does not offer enough help or guidance.
• Some links are missing readable text as icon buttons.
• Focus order may be interrupted when using some modals.
• The structure of some page content headings could be presented in a more logical order.
• Some page titles could provide more context for the content.
• Some layouts may appear broken when zooming in above 200% on a mobile device.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances listed below.

Non-accessible content

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards.

If you find something that does not work that we missed, remember to contact us.

The content listed below is non-accessible for the following reason(s):

Non-compliance with the accessibility regulations

• 3.2.4 Consistent Identification, Level AA ‘Consistent Identification’ requires components with the same function to be used consistently. On the login page, the tabbed content may not be recognizable as tabs but as links to another page. We are currently looking to redesign this content. 
• 3.3.2 Labels or Instructions: Level A ‘Labels or Instructions’ requires forms and controls to provide labels or instructions for user input’. The option to use 'magic links’ to login’ does not provide enough guidance and a poor user experience. We are aiming to fix this by Dec 2024.
• 2.4.4 Link Purpose (In Context)—Level ‘A— "Link Purpose (In Context)’ requires that every link’s purpose is clear from its text or context’. Some icon buttons may be missing readable text on dashboard widgets. We are aiming to fix this by Dec 2024.
• 2.4.6 Headings and Labels—Level AA— "Headings and labels describe topic or purpose’. Selecting an interview using assistive technology may be confusing due to the current heading structure of the page. We have a redesign of this in place, hoping to be released by Dec 2024. Some pages may have broken or missing labels on the candidate application journey. This will be fixed by December 2024.
• 1.4.4 Resize Text, Level AA: ‘Users can resize text to 200% without loss of content or function’. Some content on our application summary may appear disjointed when zoomed in above 200%. We are aiming to fix this by December 2024.

Preparation of this accessibility statement

• This statement was prepared July 31st, 2024.
• It was last reviewed on July 31st, 2024.
• This website was last tested during June 2024, against the WCAG 2.2 AA standard.
• Next testing is due in January 2025 or when new functionality is released.
• All candidate processes are tested on an annual basis or when new developments are released.
• Tests are carried out to the WCAG 2.2 AA standard by Tribepad.
• Tested using automated testing tools (WebAim and Lighthouse) by our website team with a more in-depth analysis with our clients who use assistive technology.